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To: ISLAMIC REPUBLIC OF IRAN MINISTRY OF HEALTH & MEDICAL EDUCATION Medical Equipment Department TEHRAN-IRAN
Letter of commitment
1- This company confirms the technical and professional liability and capability of the representative company in the fields of technical support, installation, startup training, testing for acceptance and calibration and operation of equipment and after sales services. 2- This company accepts the responsibility regarding all after sales services and support of the equipment, equipment related consumable and semi-consumable accessories for the machines sold to Iran for duration of at least 10 years. 3- This company undertakes to follow all regulations and obligations specified by CE or FDA standards regarding the post market phase for medical equipment sold to IRAN. 4- This company Guarantees the machines sold to Iran at least for 1 year from the date of installation. Note: It is necessary to mention that in special cases, depending upon the type of product, it is possible to extend this duration upon agreement. 5- In case of transferring our representation in IRAN, this company undertakes to inform the Bureau of Medical Equipment under the Ministry of Health, immediately and in the form of written documentation, and take the necessary actions towards continuously supporting the previously sold machines.
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